What We Collect and Why It Matters
When you open an account with slo12, we collect the information needed to verify your identity, process your chosen payment method, and keep your account accessible across devices. That includes your name, email address, date of birth, and the state you're located in, since access depends
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on local law and eligible states. When you fund your account or request a payout through PayPal or Venmo, those transactions pass through each platform's own secure environment — we do not store full payment credentials on our servers. Play+ prepaid card activity is logged at
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the transaction level only, covering amount and timestamp, never card number in full. We also collect device identifiers and session data when you log in from a phone or browser, which lets us keep your session live if you switch between the two. Cookies help us
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remember your preferences and serve you a faster returning-user experience; you can manage cookie settings through your browser at any time. We do not sell your personal information to third parties. Data is retained only as long as required by applicable law or necessary to service
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your account. If you close your account, we begin the deletion process within the timeframe required under applicable state privacy law. For questions about how your data is used, reach our support team through the contact path listed on this page.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.